Submit a ticket

Subject

First Name:

Last Name:

Email (Please make sure you enter your email accurately)

Username

Phone (Please note we will only contact you by phone if we are unable to reach you via other methods of communication.)

School

Please select a category

<div class="control-group ticket_section">
                     <label class=" required control-label cf_please_provide_your_school_name_1378793-label " for="helpdesk_ticket_cf_please_provide_your_school_name_1378793">Please provide your school name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_please_provide_your_school_name_1378793]" id="helpdesk_ticket_custom_field_cf_please_provide_your_school_name_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_course_name_1378793-label " for="helpdesk_ticket_cf_course_name_1378793">Course Name</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_course_name_1378793]" id="helpdesk_ticket_custom_field_cf_course_name_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_grade_level_1378793-label " for="helpdesk_ticket_cf_grade_level_1378793">Grade Level</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_grade_level_1378793]" id="helpdesk_ticket_custom_field_cf_grade_level_1378793" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_what_is_your_username_1378793-label " for="helpdesk_ticket_cf_what_is_your_username_1378793">What is your username?</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_what_is_your_username_1378793]" id="helpdesk_ticket_custom_field_cf_what_is_your_username_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_device_type_1378793-label " for="helpdesk_ticket_cf_device_type_1378793">What type of device are you using?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_device_type_1378793]" id="helpdesk_ticket_custom_field_cf_device_type_1378793"><option value="">...</option>
<option data-id="60000692705" value="MAC OSX">MAC OSX</option>
<option data-id="60000692706" value="Windows">Windows</option>
<option data-id="60000692707" value="Chromebook">Chromebook</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_browser_1378793-label " for="helpdesk_ticket_cf_browser_1378793">What browser are you using?</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_browser_1378793]" id="helpdesk_ticket_custom_field_cf_browser_1378793"><option value="">...</option>
<option data-id="60000692708" value="Chrome">Chrome</option>
<option data-id="60000692709" value="Firefox">Firefox</option>
<option data-id="60000692710" value="Edge">Edge</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_url_1378793-label " for="helpdesk_ticket_cf_url_1378793">Please provide the URL of where the error occurred:</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_url_1378793]" id="helpdesk_ticket_custom_field_cf_url_1378793" />
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_type_of_transcript_1378793-label " for="helpdesk_ticket_cf_type_of_transcript_1378793">Document Type</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_type_of_transcript_1378793]" id="helpdesk_ticket_custom_field_cf_type_of_transcript_1378793"><option value="">...</option>
<option data-id="60000796604" value="Report Card">Report Card</option>
<option data-id="60000738850" value="Official Transcript">Official Transcript</option>
<option data-id="60000738851" value="Unofficial Transcript">Unofficial Transcript</option>
<option data-id="60000773375" value="Inital/First Diploma">Inital/First Diploma</option>
<option data-id="60000773376" value="Diploma Copy">Diploma Copy</option>
<option data-id="60000773377" value="Apostille Request">Apostille Request</option>
<option data-id="60000773378" value="Enrollment Verification">Enrollment Verification</option>
<option data-id="60000779908" value="Final Grade Report">Final Grade Report</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_student_id_1378793-label " for="helpdesk_ticket_cf_student_id_1378793">Student ID</label>
            <div class="controls   ">
              <input class=" required number section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_student_id_1378793]" id="helpdesk_ticket_custom_field_cf_student_id_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_first_name69429_1378793-label " for="helpdesk_ticket_cf_first_name69429_1378793">Student First Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_first_name69429_1378793]" id="helpdesk_ticket_custom_field_cf_first_name69429_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_last_name331666_1378793-label " for="helpdesk_ticket_cf_last_name331666_1378793">Student Last Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_last_name331666_1378793]" id="helpdesk_ticket_custom_field_cf_last_name331666_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_email_1378793-label " for="helpdesk_ticket_cf_email_1378793">Email</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_email_1378793]" id="helpdesk_ticket_custom_field_cf_email_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_date_of_birth_1378793-label " for="helpdesk_ticket_cf_date_of_birth_1378793">Date of Birth</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][cf_date_of_birth_1378793]" id="helpdesk_ticket_custom_field_cf_date_of_birth_1378793" class=" required date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="d M, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_realtionship664234_1378793-label " for="helpdesk_ticket_cf_realtionship664234_1378793">Relationship</label>
            <div class="controls   ">
              <select class=" required dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_realtionship664234_1378793]" id="helpdesk_ticket_custom_field_cf_realtionship664234_1378793"><option value="">...</option>
<option data-id="60000773969" value="Parent">Parent</option>
<option data-id="60000773970" value="Guardian">Guardian</option>
<option data-id="60000773971" value="Student">Student</option>
<option data-id="60000773972" value="Other">Other</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_school26713_1378793-label " for="helpdesk_ticket_cf_school26713_1378793">School</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_school26713_1378793]" id="helpdesk_ticket_custom_field_cf_school26713_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class=" required control-label cf_teachercounselor_1378793-label " for="helpdesk_ticket_cf_teachercounselor_1378793">Teacher/Counselor Name</label>
            <div class="controls   ">
              <input class=" required text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_teachercounselor_1378793]" id="helpdesk_ticket_custom_field_cf_teachercounselor_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_deadline_1378793-label " for="helpdesk_ticket_cf_deadline_1378793">Needed By Date</label>
            <div class="controls  support-date-field ">
              <input type="text" name="helpdesk_ticket[custom_field][cf_deadline_1378793]" id="helpdesk_ticket_custom_field_cf_deadline_1378793" class="  date section_field datepicker_popover" readonly="readonly" data-show-image="true" data-date-format="d M, yy" placeholder="" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_email_or_common_app_1378793-label " for="helpdesk_ticket_cf_email_or_common_app_1378793">Email or Common App</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_email_or_common_app_1378793]" id="helpdesk_ticket_custom_field_cf_email_or_common_app_1378793"><option value="">...</option>
<option data-id="60000792477" value="Email">Email</option>
<option data-id="60000792478" value="Common App">Common App</option></select>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class="  control-label cf_brand_1378793-label " for="helpdesk_ticket_cf_brand_1378793">Brand</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_brand_1378793]" id="helpdesk_ticket_custom_field_cf_brand_1378793"><option value="">...</option>
<option data-id="60000803756" value="CV">CV</option>
<option data-id="60000803757" value="CS">CS</option>
<option data-id="60000803758" value="Franklin">Franklin</option>
<option data-id="60000803759" value="PCDGC">PCDGC</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_school842983_1378793-label " for="helpdesk_ticket_cf_school842983_1378793">School</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_school842983_1378793]" id="helpdesk_ticket_custom_field_cf_school842983_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_date_1378793-label " for="helpdesk_ticket_cf_date_1378793">Date</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_date_1378793]" id="helpdesk_ticket_custom_field_cf_date_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_time_1378793-label " for="helpdesk_ticket_cf_time_1378793">Time</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_time_1378793]" id="helpdesk_ticket_custom_field_cf_time_1378793" />
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_who_will_attend_1378793-label " for="helpdesk_ticket_cf_who_will_attend_1378793">Who Will Attend</label>
            <div class="controls   ">
              <textarea class="  paragraph section_field span12" rows="6" placeholder="" name="helpdesk_ticket[custom_field][cf_who_will_attend_1378793]" id="helpdesk_ticket_custom_field_cf_who_will_attend_1378793">
&lt/textarea&gt
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_community_group_video_1378793-label " for="helpdesk_ticket_cf_community_group_video_1378793">Community Group Video</label>
            <div class="controls   ">
              <select class="  dropdown_blank section_field" data-placeholder="..." name="helpdesk_ticket[custom_field][cf_community_group_video_1378793]" id="helpdesk_ticket_custom_field_cf_community_group_video_1378793"><option value="">...</option>
<option data-id="60000803760" value="Yes">Yes</option>
<option data-id="60000803761" value="No">No</option></select>
            </div> 
                  </div>
                  <div class="control-group ticket_section">
                     <label class="  control-label cf_crm_quote_number_1378793-label " for="helpdesk_ticket_cf_crm_quote_number_1378793">CRM Quote Number</label>
            <div class="controls   ">
              <input class="  text section_field span12" placeholder="" type="text" name="helpdesk_ticket[custom_field][cf_crm_quote_number_1378793]" id="helpdesk_ticket_custom_field_cf_crm_quote_number_1378793" />
            </div> 
                  </div>

Please enter as much information as you can, describing the issue. For Extension Requests please enter: student name(s), course(s), and/or grade level(s). Include attachment, as needed.

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